Circus Circus Reno is committed to responsible gaming.
Circus Circus Reno adheres to the American Gaming Association (AGA) Code of Conduct for Responsible Gaming, which became effective on September 15, 2004. Our company has always taken steps to promote responsible gaming, and has long established many of the AGA-prescribed measures. The AGA Code of Conduct represents a broad commitment by the entire gaming industry to make the public aware of responsible gaming resources, and incorporate responsible gaming into business operations.
Through our company's past performance as well as our implementation of the AGA Code of Conduct, Circus Circus Reno has demonstrated that we are fully committed to the highest level of ethical and responsible policies and procedures in our gaming practices.
To promote responsible gaming,
Circus Circus Reno will continue to:
- Enforce state law which requires guests to be 21 years of age to gamble in the resort
- Educate our employees through a variety of programs and methods on responsible gaming policies and procedures
- Provide information to our employees about resources for assistance with problem gaming
- Provide information to our patrons, through a variety of methods both at our casinos and on our websites, about responsible gaming, win-loss odds on casino games and resources for assistance with problem gaming
- Provide our patrons who feel they may have a problem the option of enrolling in our Self-Limit Access Program, which will cancel their access to our promotional mailings and casino services such as a marker limit (commonly referred to as "credit"), M life privileges and check-cashing, the duration of which is specified in each jurisdiction.
- Serve alcoholic beverages responsibly
- Monitor vigilantly to prevent underage gambling and unattended minors in our casinos
- Advertise responsibly
- Fund responsible gaming research
If you wish to view a full copy of the AGA Code of Conduct for Responsible Gaming, log on to the AGA website at www.americangaming.org.
If you wish to view the AGA's win-loss brochure, "The Guide to House Advantage", log on towww.americangaming.org.
Copies of the brochure "When the Fun Stops - Understanding Compulsive Gambling" are available at our Casino Cage, Players Club Desk, and at all ATMs.
Warning Signs of Problem Gaming:
- Gambling to escape worry
- Gambling to get money to solve financial difficulties
- Feeling unable to stop playing, regardless of winning or losing
- Often gambling until your last dollar is gone
- Neglecting your family because of gambling
If you feel you need help, please call the following 24-hour confidential national hotlines:
Nevada Council on Problem Gambling
Michigan Department of Community Health
The Mississippi Council on Problem and Compulsive Gambling
If you desire to self-limit from gaming at all US based Eldorado Resorts, you may request a Self-Limit Access Program form at the Casino Cage of any of our US based casino properties. In addition, in the states of Michigan and Mississippi, individuals requesting to be self-limited may also fill out a form specific for that state by contacting:
Michigan Gaming Control Board
3062 West Grand Boulevard, Suite L-700
Detroit, MI 48202-6062
Mississippi Gaming Commission
620 North Street, Suite 200, Jackson, MS 39202; 1-800-504-7529
Central District Office:
4211A Rifle Range Road, Vicksburg, MS 39181; 1-888-465-8312
Northern District Office:
3468 Casino Way, Suite C, Tunica Resorts, MS 38664; 1-800-269-3577
Southern District Office:
1141 Bayview Avenue, Suite 301, Biloxi, MS 39530; 1-800-497-8550